Happy National Telephone Day! Today we celebrate one of the most important inventions of modern times: the telephone. This device revolutionized the way we communicate with each other and has had a profound impact on the world we live in. The telephone was first patented by Alexander Graham Bell in 1876. The device allowed people to speak to each other…
As artificial intelligence continues to revolutionize the world of technology, language models have emerged as a critical aspect of AI applications. These models are designed to understand and generate human-like language, making them valuable tools for businesses looking to enhance their customer service, marketing, and communication strategies. One such model is ChatGPT, a large language model trained by OpenAI based…
Latency is a common issue that affects the quality of phone calls, and it refers to the delay between when a person speaks and when the other person hears it. This delay can be caused by several factors, and it can manifest in various ways, such as one-way audio or jitter. One-way audio is a type of latency that occurs when…
Double forwarding and SIP forwarding are two different call forwarding methods that serve similar purposes but differ in their implementation. Double forwarding also known as Remote Call Forwarding (RCF) is a call forwarding method where incoming calls are first forwarded to a local phone number, such as a mobile phone, and then forwarded again to another phone number or endpoint. This…
Switching phone providers can be a tedious process, especially when you want to keep your existing telephone number. However, with the FCC ruling, business owners can easily port their telephone numbers to another phone provider, which can be a huge relief. In this blog post, we will discuss the process of porting your telephone number to another phone provider and…
SIP (Session Initiation Protocol) phones are a type of internet-based phone that uses the SIP protocol to initiate, manage, and terminate communication sessions. SIP phones work by using the same protocols that are used to establish connections for email, instant messaging, and video conferencing, making them an extremely versatile technology. SIP phones use VoIP (Voice over Internet Protocol) to transmit…
Voice over Internet Protocol (VoIP) is a method for transmitting voice communications over the Internet. Instead of using traditional telephone lines, VoIP converts audio into digital data that can be transmitted over the Internet. This allows for voice communication to be integrated with other forms of online communication, such as instant messaging and video conferencing. One of the main advantages…
Some of our customers have wireless analog phones that they want to continue to use. Even though they are using our internet phone service they do not want to use their mobile phone app to make and receive calls. They want to be able to be mobile within their office with their wireless analog phones. The way CIS supports this…
A SIP Trunk is a type of connection that allows a business or organization to use its existing IP-based private branch exchange (PBX) system to make and receive telephone calls using the Internet, rather than using traditional phone lines. SIP Trunks work by connecting a PBX to the Internet using a SIP-enabled router or gateway. The PBX then sends and…
SIP ALG (Application Layer Gateway) is a feature built into many routers that are designed to help with the configuration of SIP (Session Initiation Protocol) networks. The purpose of SIP ALG is to assist with the traversal of SIP traffic through a firewall or router by making changes to the headers of SIP messages. This can include opening and closing…
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