Consumer Information Solutions
Plans and Pricing
SIP Truck
For business
- 3 Trunk Lines Minimum
- e911
- Caller ID
- Voicemail
- Includes Unlimited Outbound Calling
- Disaster Recovery
Remote Only
Unlimited Number of Users
- All premium features
- Auto-Attendant
- Hunt Groups
- 1 Included DID #s
- Voice
- Voicemail
- Voicemail to Email Notification
- Unified Communications
- Video Conferencing
- Mobile Connect
- Business Texting
- Muli-location
- Call Recording
- Webcam/Headset is an Add-on
Office
10 lines minimum
- All premium features from the Remote plan included
- Multi-location
- Bring Your Device (BYOD) *if supported
- We can Source, and provide installation for IP Phones, Conference Phones, and POS
- Free On-site technician will install and test hardware so you do not have to
Call Center
10 line minumum
- All premium features
- Queue Routing
- Listen, Whisper, and Barge-in
- All Remote & Office Features Included
- Unlimited IVR Levels
- Multi-language support
- Predictive Routing
- Time-based routing
- Multi-location
- Queue Callback
- Music-on-hold
- Queue Statistics and Call Detail Reports (CDRs)
- 300+ integrations with CRM and other Business applications is an add-on
Plans and Pricing
Regardless of which plan you choose except the SIP Trunking plan. All other plans come with all premium features and call recording included. Experience seamless voice & collaboration services for Office-Like Connectivity. Consumer Information Solutions integrates business phones, video conferencing, texting, and collaboration into a single unified platform.
Most Popular Pan: Our Remote Only Plan is $18.00 per user per month. Ideal for businesses without offices or special hardware like IP phones. Work from anywhere on any device with all essential features. Employees use laptops, desktops, or our mobile app. Make and receive calls with call recordings included. We provide webcams and headsets at an additional cost if needed.
The Office plan is $25.00 per person per month, perfect for businesses with an office. It’s chosen for its compatibility with traditional phone hardware like IP phones, conference phones, and analog devices, while still offering remote access flexibility when needed.
The Call Center plan is $80.00 per user per month, perfect for businesses managing high call volumes, whether year-round or seasonal. It’s designed for large call centers where multiple staff handle customer inquiries. Regardless of job roles, everyone pays the same flat rate. Customizable settings cater to various user needs, from agents to managers. Enjoy all features and detailed reports to streamline operations and enhance customer satisfaction.
Retain Your Current Hardware and Transition from Traditional Landlines to a Flexible and Cost-Effective Cloud-Based Business Phone Solution.
Among the more popular CRM integrations are Salesforce, Zoho, Hubspot, and Microsoft Teams. In addition, there are many vertical-specific application integrations for industries like care dealerships, legal, accounting, healthcare, and many others.
Consumer Information Solutions Includes All the Popular Features
Plan Features
| Have a question? Call 818-864-7729 | Remote only | Office | Contact Center |
|---|---|---|---|
| Pricing | $18/user/mo | $25/user/mo | $80/user/mo |
| Business phone system | |||
| Local DIDs or Toll-Free numbers or Toll-Free Vanity Numbers* | Yes | Yes | Yes |
| Unlimited domestic calling in the US/Canada * | Yes | Yes | Yes |
| Business SMS | Yes | Yes | Yes |
| ACD / Advanced Call Distribution | No | No | Yes |
| Multi-level auto attendant | Yes | Yes | Yes |
| Call Intercept | No | No | Yes |
| Visual voicemail – voicemail transcriptions, voicemail to email | Yes | Yes | Yes |
| Call Center Suite | No | No | Yes |
| High-definition (HD) voice | Yes | Yes | Yes |
| Call Monitoring | No | No | Yes |
| Call Parking | Yes | Yes | Yes |
| Call Queues | Yes | Yes | Yes |
| Custom Caller ID | Yes | Yes | Yes |
| Distinctive Ring | Yes | Yes | Yes |
| Extension Dialing | Yes | Yes | Yes |
| Dial by Name Directories | Yes | Yes | Yes |
| Group Instant Messaging | Yes | Yes | Yes |
| Hot Desking | No | Yes | Yes |
| Hoteling | No | Yes | Yes |
| Hunt Groups / Ring Groups | Yes | Yes | Yes |
| Shared Call Appearance | No | Yes | Yes |
| Music-on-hold | Yes | Yes | Yes |
| Built-in-chat | Yes | Yes | Yes |
| Call Blocking | Yes | Yes | Yes |
| Call Forwarding | Yes | Yes | Yes |
| Call Recording | Yes | Yes | Yes |
| Call Back | No | No | Yes |
| End-to-end encryption for calls (beta) | Yes | Yes | Yes |
| Video Recording | No | No | Yes |
| Custom Meeting Rooms | Yes | Yes | Yes |
| CIS Webinar | Yes | Yes | Yes |
| Administration | |||
| SLA (99.999% uptime) | Yes | Yes | Yes |
| Single Sign-on | Yes | Yes | Yes |
| 24/7 support and professional implementation | Yes | Yes | Yes |
| Free on-site VoIP walk-throughs | No | Yes | Yes |
| Free on-site professional installation on hardware (IP Phones) | No | Yes | Yes |
| Free on-site professional texting of 911 on all hardware | No | Yes | Yes |
| Device Inventory Management | Yes | Yes | Yes |
| Department Management | Yes | Yes | Yes |
| Fraud Detection | Yes | Yes | Yes |
| Call management and phone system administration | Yes | Yes | Yes |
| Cost center/billing management | Yes | Yes | Yes |
| Multi-site admin and management | Yes | Yes | Yes |
| Custom roles and permissions | Yes | Yes | Yes |
| Analytics | |||
| Call log reports | Yes | Yes | Yes |
| Schedule Call Detail Reports (CDRs) sent to email | Yes | Yes | Yes |
| Real-time quality-of-service analytics and alerts | Yes | Yes | Yes |
| Business Analytics | Yes | Yes | Yes |
| Live Reports for real-time call queue management | No | No | Yes |
| Platform and workflow customization | Yes | Yes | Yes |
| Add-ons | |||
| Developer platform and access to APIs | No | No | Yes |
| Integrated telephony for Microsoft Teams | Yes | Yes | Yes |
| Popular integrations including Office 365, Google, Slack, and more | Yes | Yes | Yes |
| CRM integrations with Salesforce, Zendesk, and more | Yes | Yes | Yes |
| Industry-specific integrations for industries like car dealerships, legal, accounting, healthcare, and many others. | Yes | Yes | Yes |
Get the cloud phone system designed for your business.
A modern cloud phone system built for your business needs, CIS has your back with versatility, reliability, and plenty of advanced features.
Learn more about how CIS can help your business.
Talk to one of our CIS experts today!
